Terms of service

Terms and Conditions
General: 
The below information provides the terms of use on which you may interact with on our website isabelworld.com.au. Please read the terms and conditions carefully before you start to use this site. 
We love having you here, and rest assure we are always here for you however by using or accessing our site, you indicate you have read, understood, accept and abide by our terms and conditions, together with our privacy policy, returns policy and delivery policy. If you have any questions in relation to browsing and shopping with us online, we direct you to our terms and conditions along with our FAQ, if not we are always here to help at hello@isabelworld.com.au

About us:
Isabelworld.com.au is an Australian operated business under the business number 71408304107.

Access on our site:
Access to our site is available through isabelworld.com.au, however we reserve the right to amend or withdraw products or services we provide on our site without notice. 
In the event our parts of our site or our entire site is unavailable we will not be liable. 
Occasionally we may restrict access to some parts of our site or our entire site. 
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and they comply with them. 

Pricing policy: 
Our prices are displayed in Australian Dollars (AUD) and where applicable are inclusive of GST. 
Prices are subject to change effective immediately upon posting to our site or other notification. 
We take care in ensuring our prices are correctly and accurately quoted across our website, however errors may occur. Should we discover an error in the price of any product you have order, we will inform you as soon as possible and provide options to reconfirm your order at the correct price or cancel your order for a full refund. If we are unable to contact you, the order will be treated as cancelled and a full refund will be given. We are not obliged to sell the product to you at an incorrect price even after you have received an order confirmation. 

Order Acceptance: 
We are so happy your found something and delighted for our products to be apart of your space. Once you place an order, you will receive an email acknowledging the details of your order. This is not an acceptance of your order, just a confirmation we have received it. Acceptance of your order and completing the contract between you and us is subject to acceptance by us and will be completed when we email you to confirm the goods have been dispatched and have been handed over to the designated carrier. The sale contract is therefore concluded in Sydney, Australia. 
We reserve the right to not accept your order in the event we are unable to obtain authorisation for payment, that the item ordered is out of stock, or that you do not meet the eligibility criteria set out in our terms and conditions. It is our sole discretion to refuse to process or refuse service to anyone at any time. 
By placing an order through our site, you warrant that you are at least 18 years old and are legally capable of entering into a binding contract. 

Availability of product: 
Orders are subject to stock availability, in the event of supply difficulties or out of stock products, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order in replacement. If you do not wish to order an equivalent we will refund any monies that you have paid and/or inform you when the product arrives back into stock. 
We reserve the right to amend, edit or withdraw any products, materials or content from our site at any time. Whilst we make the best effort to always process all orders, there may be exceptional circumstances which mean that we may need to refuse to process an order after sending the order confirmation. We reserve the right to do this at any time and at our sole discretion. 
We will not be liable to you or any other third party for amending, editing and/or withdrawing any product, materials or contents from our site. We will not be liable for refusing to process or accept an order after we have sent you the order confirmation. 

Information posted: 
Materials and commentary posted on or via our site are not intended to amount to advice on which reliance should be placed. 
Accuracy is our aim when we describe products and services on our site, however, to the extent permitted by applicable law, we do not warrant that the product or service descriptions, colours, information or other content available on our site are accurate, complete, reliable, current or error-free. 
We do not make any warranty about the standard or quality of any of the products offered via our site. 

Site changes: 
We are costly evolving and growing, we aim to update our site regularly and may change content at any time. If the need arises, we may suspend access to our site or close it indefinitely. Materials and information on our site may be out of date at any given time, and we are under no obligation to update such materials. 

Policies & guidelines:
You shall comply with our policies and guidelines which are applicable. 
You will also be bound by our Returns Policy and our Delivery Policy. 

Our Liability: 
The material, content, product descriptions, standard, quality and specifications displayed on our site, and any links in relation to the products or services contained are provided “as is” and without any guarantees, conditions or warranties as to its accuracy, completeness, reliability, currency or fitness for purpose. To the extent permitted by law, we, and our directors and employees, and third parties connected to us hereby expressly exclude: 
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
Any liability for any direct, indirect or consequential loss of damage incurred by any user in connect with our site, products or services or in connection with the use, inability to use or result of the use of our site, any websites linked to it and any materials posted on it, including without limitation any liability for loss of income or revenue, loss or interruption of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, event if foreseeable. 
Without limitation to the foregoing, we acknowledge that the laws in certain jurisdictions including Australia may imply warranties and conditions or impose obligations on the supply of goods and services through or by means of our site which cannot be excluded, restricted or modified except to a limited extent. If any such laws apply, then to the fullest extent permitted by the law of the relevant jurisdiction, and in the case of Australia to the extent permitted by the Competition and Consumer Act 2010 (Cth), our liability is limited and if any liability remains it will be limited to any one or more of the following in our sole discretion in the case of any goods, the replacement or repair of the goods, or the supply of equivalent goods, or the payment of the cost of repairing or replacing the goods or supplying equivalent goods; and in the case of any services, the supply of the services again or the payment of the cost of having the services supplied again.
Without limitation to the foregoing, you agree that in no event shall our maximum aggregate liability exceed one hundred dollars (AUD$100.00). You agree to indemnify us, our directors, employees and representatives from and against all actions, claims, suits, demands, damages, liabilities or costs (including legal costs) arising from, or which is directly or indirectly related to the use of our site, or any other products or services accessed via our site.

Your information and your site visits: 
We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. In order to make purchases through our site, you will be requested to provide your personal details, in particular, your real name, address, phone number, e-mail address and other requested information.
Furthermore, when ordering items, you will be required to provide payment details. By entering your payment details you warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.

Viruses and hacking: 
You must not misuse our site by knowingly introducing viruses, Trojans or other materials which are malicious or technologically harmful. 
You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.
We will not be liable for any loss or damage caused by a virus, system failures or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it. We always recommend all Internet users ensure they have up to date virus checking software installed.

Force majeure:
We shall not be responsible for any delay, suspension or failure arising out of any circumstances outside of our reasonable control, including but not limited to, acts of God, governmental actions, shipping, postal or other relevant transport strike, failure or accident, lockouts or other labour difficulty, war or national emergency, acts of terrorism, fire, explosion, flood, an act or omission of a third party, inability to obtain any necessary materials, equipment, facilities or services, the failure of performance provided by others, internet interruption or virus, accidents or breakdown of plant, machinery, software, hardware or communication network.

Jurisdiction and applicable law:
Our site is created and controlled by us in the State of New South Wales, Australia. As such, the laws of New South Wales will govern these terms of use (and the purchase of any products via our site). 
By using our site you submit to the jurisdiction of the courts of New South Wales and agree that any legal action will only be commenced in these forums. Our site is available only to people who can form legally binding contracts under applicable law.

 
Changes to our terms and conditions: 
We may amended our terms and conditions at any time by amending this page. You are liable to check this from time to time and make notice of any changes that are binding on you. Any changes are effective immediately upon posting to our site. 
Your choice to continue to use our site after these changed terms and conditions is your agreement. 
If you do not agree, you must immediately stop using our site. 

Severability: 
If any provision in these terms of use is found to be invalid or unenforceable by a court of law, no effect to the remainder of these terms and conditions will be applicable. Our terms and conditions will continue in full force and effect. 

Concerns and Questions: 
If you have any concerns about or site, please reach out to us at hello@isabelworld.com.au